Welcome to the Practice Transformation Companion! I’m Carla Irvin and I work in Validation Programs at PTI as a URAC PCHCH Certified Auditor.
My PTI colleague, Lisa Allen, and I recently returned from the 27th Annual MAHP Summer Conference held at the Grand Traverse Resort near gorgeous Traverse City. The Michigan Association of Health Plans is a nonprofit corporation established to promote the interests of member health plans. Their mission is to provide leadership for the promotion and advocacy of high quality, affordable and accessible health care for the citizens of Michigan.
Lisa and I made our first appearance at the pre-conference session. Cynthia Whitaker, a URAC Accreditation Reviewer, gave an introduction to URAC and its various accreditation programs. I was pleased to discuss the URAC Patient Centered Health Care Home (PCHCH) Practice Achievement Program in action, aided by a video featuring Country Creek Pediatrics from Rochester, the first practice in the country to attain URAC PCHCH Practice Achievement. Lisa followed with an introduction to Practice Transformation Institute and our various learning programs for implementing the principles of the patient centered medical home and other primary care transformation initiatives. The next couple of days were spent in educational sessions and, not surprisingly, quite a bit of the conference focused on the Accountable Care Act (ACA) and the Supreme Court decision. Sara Rosenbaum, JD, Chair of the Department of Health Policy at The George Washington University School of Public Health and Health Services in Washington, DC delivered the Opening Keynote: Making Sense of Federal Health Care Reform: Where Do We Go From Here? Other session topics included Future Directions in the Michigan Medicaid Program: A National and State Perspective and The Status and Direction of Michigan’s Insurance Exchange, among others.
Practice Transformation Institute had a table in the Exhibit Hall right next to our friends from URAC. Conference attendees stopped by to hear about services URAC and PTI could provide for their companies. PTI had a raffle for a dazzling gift basket filled with Michigan-made products and gifts. The lucky winner was a thrilled Diane Lecerf from Meridian Health Plan.
All in all, we enjoyed this stimulating week filled with timely updates and great conversation. With Traverse City as the backdrop, what could possibly be better? Were you at the conference with us? PTI wants to hear your feedback.
Carla Irvin, RN, BSN
Validation Programs, Practice Transformation Institute