Q: What do cable cars, the Golden Gate Bridge, and
Fisherman’s Wharf have in common with PTI?
A: The URAC Quality Summit conference with Carla Irvin
and Lisa Allen attending!
Carla and Lisa spent 4 wonderful days in San Francisco
attending URAC’s Quality Summit and Best Practices Awards conference. The theme
of this years’ conference was “Framing the Future of Health Care and Health
Insurance Exchanges: Quality, Value and Innovation.” Much of the joint sessions
of the conference were dedicated to discussing the exchanges and preparing
health care organizations, health plans, physicians and patients on navigating
the upcoming health care challenges. One speaker said it best when he referred
to our current progress in building a new health care system as “the ground
zero” point. The hardest work is occurring now because it hasn’t been done
before.
J.D.Kleinke, medical economist, author and Resident
Fellow at the American Enterprise Institute, delivered the keynote address, “Countdown to Meltdown? Preparing Your
Organization for the Affordable Care Act, Market Reform and the Brave New
Healthcare World.” This dynamic session was followed by a federal and state
level health policy panel discussion with a lively debate between Joel Ario
(Manatt Health Solutions), Christopher Koller (state of Rhode Island Health
Insurance Commissioner), Brent Barnhart, (Director, California Department of
Managed Care), and The Honorable Greg Wren (Alabama House of Representatives).
Carla and Lisa participated in several break-out sessions on patient centered
medical homes, radiation calculator tracking, patient wellness programs,
medication management, and behavioral health. All breakout sessions were
facilitated by the finalists for the Best Practices awards. The Best Practices
are based on those health care organizations that actively pursue practices to
advance consumer empowerment and protection in an exceptional, measurable and
reproducible way.
The second keynote speaker, Carolyn M. Clancy, MD,
Director, Agency for Healthcare Research and Quality, delivered enlightening
comments with her speech on “Improving
Health Care Quality through Collaboration and Patient-Centered Care.”
Rounding out the conference was updates from URAC on new products and revisions
to current programs. All in all, it was a great opportunity to network with
colleagues and enjoy the sights and sounds of the little city on the bay-San Francisco.
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