Practice transformation
realigns an office to become patient-centric. This is a tough job for a
practice to accomplish as it takes a lot of time, effort and patience. All team
members need to be engaged in the transformation process to make it a success. If
a practice wanted to be formally recognized for their efforts, there are many PCMH
recognition programs at the state and national levels.
One of the
reasons that PTI recommends URAC’s Patient Centered Health Care Home (PCHCH)
Practice Achievement Program is because it requires a comprehensive onsite
review. Only through a physical onsite can a true culture change and
transformation to a PCMH model of care be determined. This cannot be done by
uploading paperwork to a website.
An onsite
review:
·
Determines behavior change
·
Reveals adaptation to the PCMH philosophy
·
Shows how your team has transformed
·
Validates how your policies, procedures, processes and documents support
URAC PCHCH Standards and Elements
URAC PCHCH Standards and Elements
·
Establishes how the practice monitors quality improvement
activities
The objectives
of practice transformation are to become a better practice, a better team and a
cheerleader for your empowered and engaged patients. Don’t just go through the
motions. Improving quality of care is the primary goal. Let that be your
inspiration.
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