If you aren’t a winter person February can be less than fantastic. It can be dreary and cold and feel like it lasts forever. One way to get through the rest of winter is to move forward with some enjoyable and achievable goals to get over the winter hump. If a beach goal to the Caribbean isn’t working out this year, then think about a learning goal to acquire new knowledge and skills.
PTI’s CME six-part series called Advancing the Patient
Experience of Care started on January 22. This first CME activity was
called The Impact of Effective Communication on the patient experience of care
and explored the Quintuple Aim, the Chronic Care Model, the four essential
parts of communication, elements of effective communication, and the use of
feedback to improve the patient experience of care. Although Part One of the
series has been completed, it is not too late to sign up for the remaining five
activities.
Part Two of the series will be on Wednesday, February 26
and is called Patient Care Experience Using a Multi-Generational Approach. This
activity builds on the communication theme from Part One. Identifying the six
generational groups within the patient population and their traits and
characteristics will help health care providers with their communication
strategies with the generational differences in the practice setting. Knowing
the differences between how each generation communicates can avoid misunderstandings
and barriers, thus enabling improvement in interactions.
Overall, this six-part series is designed to identify and
develop the skills essential for providing a positive patient experience of
care within the clinical setting. A patient’s experience is enhanced through
effective communication, obtaining patient feedback, interacting with diverse
generations, using the spirit of motivational interviewing (MI) and MI tools,
and exhibiting cultural competency and humility. Using measurement in
determining areas for quality improvement in the patient experience of care
will be explored.
These live virtual CME activities will go through June 2025.
Each one will be on the 4th Wednesday of each month for 90 minutes with two
choices for attendance, either from 7:30 AM – 9:00 AM or 12:00 PM – 1:30 PM.
Each activity may be taken separately for 1.5 AMA PRA Category 1 Credits™
if not already registered for all six.
We invite you to sign up now for this great monthly series.
Please see the link below for registration.
https://transformcoach.org/learning-solutions/advancing-the-patient-experience-of-care-series/
PTI’s next Community Health Worker Program will begin
on March 3, 2025 and end on May 19, 2025. Live virtual webinars will be via
ZOOM on Mondays and Thursdays from 9 AM – 4 PM. Two days a week will get you
through the program at a quicker pace. PTI is authorized by IACET to offer 0.6
CEUs for this program. (Each individual session is 0.6 CEUs.) The program
teaches the National C3 Council skills and health knowledge necessary to
function as a CHW in a variety of community settings. This robust training offers
teaching excellence along with a leading-edge curriculum that supports the
participants in achieving the learning objectives of the program. The program
offers formal instruction over eighteen sessions, practical
experience/assessment tools, and homework assignments.
***PTI is an approved provider of CHW training by the
Michigan Department of Health and Human Services (MDHHS). This approval
followed a rigorous application process and more than two years of PTI
providing CHW training through community and health system partnerships and
support. We are one of the CHW training programs approved by the state, but we
are the only organization with the coveted IACET accreditation.
https://transformcoach.org/learning-solutions/community-health-worker-chw-program/
https://transformcoach.org/wp-content/uploads/2024/10/PTI-CHW-Course-Calendar_Spring-2025.pdf
PTI is starting a new program in March called Community
Health Worker Sustainability. CHWs are an essential part of a health care,
social services, or community-based organization team. They bring knowledge and
skills that enhance the quality and experience of their patients’/clients’
care. How are they best integrated into those teams? What sources are available
to reimburse the services they provide to sustain their role within an
organization or provider practice?
This new two-part program will:
- Identify services for which a CHW can bill
- Explain the requirements for billing the primary payors in Michigan
- Discuss how to utilize HCPCS codes to report services provided
- How ICD-10 CM Z-codes are used to report SDOH
- Identify documentation requirements
- Discuss potential functions and workflow in the organization setting, and more
This live virtual program will be in two parts on March 7
and March 14, 2025 from 9 AM – 1 PM. PTI is authorized by IACET to offer 0.8
CEUs for this program.
Registration link: https://cvent.me/94KqQ4
If you have any questions or need further information about
our programs, please contact yyang@transformcoach.org
or hkinkle@transformcoach.org.
PTI offers a wide range of educational programs for all types
of health care professionals. We know the benefits of working collaboratively
on interprofessional teams and how they help improve patient outcomes.
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