School will be out soon for children as they begin a summer break before the next school year begins. They may look forward to a family vacation, a summer camp, or just hanging out in the backyard. Oh, to be young again and have that kind of freedom. As adults it is important to make use of our time off for fun activities for sure! But learning new skills whether it be through hobbies or continuing education for our occupation or volunteer work or expanding our career opportunities all help with the lifelong learning that fosters personal growth.
At Practice Transformation Institute (PTI) we are almost at
the last session of our Advancing the Patient Experience of Care six-part
series. Overall, this six-part series was designed to identify and develop the
skills essential for providing a positive patient experience of care within the
clinical setting. A patient’s experience is enhanced through effective
communication, obtaining patient feedback, interacting with diverse
generations, using the spirit of motivational interviewing (MI) and MI tools,
and exhibiting cultural competency and humility. Using survey data results
obtained in determining areas for quality improvement in the patient experience
of care will be explored in Part Six.
Part Six:
Using Data to Create Excellence in the Patient’s Experience of Care
Wednesday, June 25, 2025
This activity
will identify ways in which to measure a patient’s experience of care and use
the results to improve care within the clinical setting. Common tools used to
measure patient experience of care will be identified. Motivators and barriers
related to completing experience of care surveys/questionnaires will be
explored with potential ways to resolve barriers.
This is a live virtual activity lasting 90 minutes with two
choices for attendance, either from 7:30 AM – 9:00 AM or 12:00 PM – 1:30 PM. Each
of the six-part series activities could be taken separately for 1.5 AMA PRA
Category 1 Credits™ if not registered for all six. Please see the link
below for registration for this activity.
https://transformcoach.org/learning-solutions/advancing-the-patient-experience-of-care-series/
Target Audience: Physicians, advanced practice providers, nurses, social
workers, pharmacists, CHWs, and other members of the healthcare team
Continuing Medical Education (CME):
Statement of Accreditation
The Practice Transformation Institute is accredited by Michigan State Medical
Society to provide continuing medical education for physicians.
AMA Credit Designation Statement
Practice Transformation Institute designates this live course for a maximum of
1.5 AMA PRA Category 1 Credit(s)TM. Physicians should claim only the credit
commensurate with the extent of their participation in the activity.
Community Health Worker Program
Community Health Workers (CHWs) can change a person’s life.
We will have a new CHW Program starting in September. You have the summer
to think about what you’d like to do with that information. Have you thought
about hiring a CHW or training a staff member to become a CHW for the value
they provide for your patients/clients? Have you thought about becoming a CHW
yourself?
Practice Transformation Institute (PTI) is an approved
entity by the Michigan Department of Health and Human Services (MDHHS) to
provide training for individuals seeking Community Health Worker (CHW)
certification. We are the only CHW program in Michigan that is accredited by
the International Accreditors for Continuing Education and Training (IACET) and
able to award CEUs for each activity. PTI’s program includes a robust
curriculum of 103 hours of virtual classroom learning that meets the
requirement of the National C3 Council. Topics include communication,
motivational interviewing, action planning, social determinants of health,
community resources, chronic conditions, healthy lifestyles, health promotion
and disease prevention, and more.
The next CHW Program will begin on September 25, 2025 and
conclude on February 19, 2026. Live virtual webinars will be on Thursdays from
9 AM – 4 PM. PTI is authorized by IACET to offer 0.6 CEUs for each individual
session. IACET CEUs are recognized by a wide range of organizations including
universities, regulatory boards, corporations, and professional organizations.
Stay tuned for registration details for this next CHW
Program coming soon.
Please visit PTI’s website at www.transformcoach.org
or by contact yyang@transformcoach.org or hkinkle@transformcoach.org
for more information.
PTI offers a wide range of educational programs for all types
of health care professionals. We know the benefits of working collaboratively
on interprofessional teams and how they help improve patient outcomes.
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